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Contact Us


Need Help?

Use the links to the left for help with most commonly asked questions or click on Help and Support for a full list of topics. Otherwise, choose from the categories below to contact us.




Account Support

Help with account set up, profiles, user access, system support, issues or questions.

Call the Support Team at (877) 527-3426 or send us an email.

Available Monday-Friday from 8am to 5pm CST


Order Support

Order, Shipping, Product or Invoice related questions

Call the Customer Service at (877) 590-7835.

  • Press 1 for Cardiac Rhythm Disease Management (Pacemakers, defibrillators, etc.)
  • Press 2 for Neuromodulation (Pain pumps, stimulators, gastrointestinal products, or Lioresal)
  • Press 3 for CardioVascular (Stents, balloons, catheters, etc.)
  • Press 4 for Structural Heart (Heart valves, rings, bands, cannulae, perfusion products, etc.)
  • Available Monday-Friday from 7am to 7pm CST

See Additional Support for other Customer Service locations.


Sales Support

Find My Medtronic Sales Representative

Call 1-800-MEDTRONIC or 1-800-633-8766

Available 24 hours a day, 7 days a week.


Additional Support

Surgical Technologies - Ear, Nose and, Throat/Neurologic Technologies

(800) 874-5797

Available Monday-Friday from 6:30am to 6pm CST


Medtronic Advanced Energy

(866) 777-9400

Available Monday-Friday 7:30am to 7pm EST


Medtronic Navigation

(877) 242-9504

Available Monday-Friday from 8:30am to 5:30pm CST


Medtronic Spinal and Biologics (includes Kyphon, SpinalGraft Technologies and OTI)

(800) 933-2635

Available Monday-Friday from 7am to 7pm CST